Our company relies on the experience and expertise of its knowledgeable staff in order to help businesses and organizations make sound decisions in regard to hotel selections and in the development of travel management programs. Our company is capable of assisting your organization when it comes time to develop a travel management program and we can even help you reassess existing programs so that your program can be the best it can be. Our single goal is to assist you with costs management as we help ensure that you provide for your travelers.

Our company presently has well over 100 managed accounts in the public sector and corporate markets. Our company fully understands the needs of procurement teams and we know how to assist them in meeting their established objectives. We supply you with a committed and dedicated account manager who will be responsible for overseeing your travel policies, hotel policies, and for minimizing your overhead while simultaneously maximizing your savings.

We supply you with a professional implementation team responsible for dealing with the program startup process; this team will support you as you combine a contact center service with online booking tools so you can establish an exceptional travel management program for your organization. What’s more, you will find that our rate management services supply you with up to the minute information about travel programs and hotels and we also help you understand your expenses better; you get greater savings and more cost controls as a result.

Our company is a professional, skilled services organization and our performance is based on KPI reporting and our service levels. We have service level agreements for all of our clientele which include booking confirmation services, management information, targets for telephone answering, rates negotiation, and exception reporting. What’s more, we supply you with RFP writing services to assist you with your next tender.

Some of our chief services include:

• An RFP writing service that assists you with your next tender.
• Booking tools you can use online to make travel arrangements to suit your needs.
• Our experts are available 24 hours a day, 7 days a week, all year long through our UK-Based Contact Centres
• We offer you access to an in-house implementation team.
• We offer you experienced booking consultants to help you with your needs.
• We provide you with dedicated account management services.
• We supply you with access to more than 100,000 hotels all over the world.
• We supply you with booking authorization processes.
• We supply you with policy formulation and compliance.
• We supply you with quantifiable SLAs and KPIs.

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