No, the company is privately owned. It is important to note that there is no affiliation to any hotel company, and no biases as to where business is placed.
Nothing. The service is free to all that use it. Jigsaw Conferences earns money from commissions paid by hotels in return for bookings.
Yes. Jigsaw can even make reservations at Guest Houses and B&B’s and guarantee a quality of service you would expect. We rarely book these types of hotels but find them useful for rare accommodation briefs.
Clients settle their own bills on departure in the same way as if they had made the reservation themselves.
Yes. Jigsaw has access to a wide range of discounted rates at over 30,000 hotels overseas.
Bookings can be made by telephone, fax, or e-mail. When Jigsaw is the official agent for an event, a bespoke and user-friendly booking process will be provided.
Yes. Cancellation policies will be clearly marked during booking. If canceled late or the guest is a no-show, the hotel may charge for the first night's stay. Jigsaw will always try to advocate for the client.
Yes. Credit card details are collected to guarantee the reservation but are not charged unless there is a no-show or late cancellation.