Emergency Response Available 24/7

Report an Incident

Property incident? We source emergency accommodation within hours. Report fire damage, flood damage, building evacuations and other incidents below.

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24/7 Response

Nationwide Coverage

Same-Day Placement

All Incident Types

What Type of Incident?

Select your incident type below or use the form to report any emergency requiring accommodation support.

Fire Damage

Immediate accommodation for residents, tenants and employees displaced by fire damage to properties.

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Flood Damage

Emergency housing for families and individuals affected by flooding, burst pipes and water damage incidents.

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Building Evacuation

Temporary accommodation when buildings are evacuated due to structural issues, gas leaks or safety concerns.

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Storm Damage

Accommodation for those displaced by storm damage including roof damage, fallen trees and structural issues.

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Subsidence

Temporary housing during subsidence investigations and property repairs requiring resident relocation.

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Escape of Water

Emergency accommodation following escape of water incidents, burst mains and plumbing failures.

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Who Can Report an Incident?

Insurance companies and claims handlers

Loss adjusters and TPAs

Property managers and letting agents

Housing associations and registered providers

Councils and local authorities

Facilities management companies

Affected individuals and families

Corporate organisations with displaced staff

Frequently Asked Questions

How quickly can you provide accommodation after an incident?

We aim to source accommodation within hours of receiving an incident report. Our emergency team operates 24/7 to ensure displaced individuals are housed as quickly as possible.

What types of incidents do you cover?

We support fire damage, flood damage, building evacuations, storm damage, subsidence, escape of water and other property incidents requiring emergency accommodation.

Who can report an incident?

Incidents can be reported by insurers, loss adjusters, property managers, housing associations, councils and directly by affected individuals or organisations.

What happens after I report an incident?

Our emergency team reviews the report, assesses requirements, and begins sourcing suitable accommodation. You will receive confirmation and details as quickly as possible.