Major Incident Relocation Support for Insurance Providers
When large-scale incidents displace multiple households simultaneously, insurers and response teams need a partner who can coordinate accommodation at pace and at scale across the UK.
When Major Incident Relocation Is Required
Multiple Property Fires
Large fires affecting several residential units requiring coordinated rehousing.
Structural Failures
Building collapses or safety evacuations displacing entire blocks.
Building Safety Evacuations
Waking watch, cladding or fire safety issues requiring immediate evacuation.
Large-Scale Flooding
Regional flood events displacing households across wide geographic areas.
Infrastructure Incidents
Gas leaks, utility failures or environmental incidents affecting multiple properties.
Managed Accommodation Coordination
Multi-Location Sourcing
We source accommodation across multiple locations simultaneously during large incidents.
Resident Communication
We coordinate directly with displaced residents to understand their specific needs.
Ongoing Needs Management
As incidents evolve, we adapt placements, extend stays and transition residents as needed.
Flexible Accommodation Mix
Hotels for immediate needs, apartments for families, extended stay for longer displacements.
How We Fit Into the Insurance Supply Chain
We work alongside insurers, adjusters and response teams as a specialist accommodation partner.
Incident Occurs
Fire, flood, structural damage
Insurer Notified
Claim registered and assigned
Adjuster Appointed
Loss adjuster assesses damage
Jigsaw Instructed
Accommodation sourced rapidly
Resident Placed
Safe, suitable housing secured
Why Leading Response Teams Need a Managed Accommodation Partner
Insurance claims involving displacement are time-sensitive and operationally complex.
Speed of Response
Displaced residents need housing within hours, not days. A specialist partner can mobilise faster than ad hoc arrangements.
Resident Welfare
Vulnerable individuals, families and those with accessibility needs require considered placements, not just any available room.
Operational Efficiency
A single managed partner reduces coordination overhead, simplifies invoicing and frees claims teams to focus on the claim itself.
Managing a Large-Scale Displacement Incident?
Frequently Asked Questions
Common questions about this service.
Need Immediate Accommodation Support?
Submit a request and our team will respond within one working hour.
Related Pages
Catastrophe Response
UK-wide catastrophe accommodation support.
Fire and Flood Response
Incident-specific accommodation support.
Supply Chain Partner
Our role in the response ecosystem.
Insurance Emergency Accommodation
Our main insurance sector hub.
Housing Association Accommodation
Accommodation for housing associations.
Council Accommodation
Emergency accommodation for councils.
Loss Adjuster Support
Accommodation support for loss adjusters.
Property Management
Emergency accommodation for property managers.
Accommodation Planning Guide
Free UK emergency accommodation planning guide.
Report an Incident
Submit an accommodation request for support.
Need an Accommodation Partner?
Tell us about the incident, claim volume or accommodation requirement and our team will respond quickly.
Prefer to call?
Speak to Our TeamSend an Enquiry
We aim to respond within one working hour.