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Emergency Accommodation · Insurance Claims

Emergency Accommodation for Insurance Claims — Same-Day Policyholder Placement

Emergency accommodation for insurance claims: displaced policyholders placed same-day into hotels and serviced apartments, extended into alternative accommodation, with one invoice to the insurer or loss adjuster.

Enterprise Decant & Emergency Scale

874 Bookings Processed Across 28k+ Secured Room Nights

17 Jun – 17 Sep 2026 · Jigsaw Conferences Ltd

Q3 2026 Verified

Who this is for

  • Household and commercial insurers
  • Loss adjusters and claims-management companies
  • Managing general agents and TPAs

What you get

  • First-night hotel placement within hours of FNOL
  • Transition to serviced or alternative accommodation for the repair period
  • Weekly reporting against reserve and indemnity period

Typical briefs

Escape of water

Family of four placed within three hours; moved to a two-bed apartment for 12 weeks.

Fire damage

Pet-friendly hotel tonight; house-share alternative from week two.

Storm surge event

Forty households placed across one region in 48 hours.

Common questions

How fast can a policyholder be placed?
First-night hotel within hours, 24/7.
Do you invoice the policyholder?
No — a single invoice to the instructing insurer or adjuster.
Can you manage the whole alternative accommodation period?
Yes, from first night to reinstatement.

In short

Insurance-claim alternative accommodation from Jigsaw places policyholders the same day after fire, flood, subsidence or escape of water, then moves them to longer-stay serviced apartments for the reinstatement period — free to the insurer and adjuster, one invoice per claim.

Quick answers

How quickly can a policyholder be housed?
Same day, usually within hours, via a 24/7 line.
Do you handle long subsidence claims?
Yes — see our subsidence, flood and fire claims accommodation hubs for typical durations.
Who pays Jigsaw?
Accommodation providers; the insurer receives one invoice per claim.

Last reviewed October 2026 by the Jigsaw Conferences team.