Emergency Accommodation for Insurance Claims & Major Incidents
Supporting insurers, loss adjusters and catastrophe teams sourcing accommodation for displaced residents across the UK.
Who This Service Is For
We work with insurance sector professionals who need a reliable, responsive accommodation partner for emergency and planned relocations.
Insurance Providers
We provide a managed accommodation service that removes placement friction from your claims process, giving your policyholders safe, suitable housing quickly.
Loss Adjusters
We help you secure suitable temporary accommodation quickly, reduce placement friction and support residents with a managed relocation process.
Catastrophe Response Teams
When large-scale incidents require rapid multi-household placements, we mobilise nationwide to support your response operation.
Claims Handlers
We align our communication and reporting with your workflow, keeping claims moving and reducing back-and-forth on accommodation status.
Third-Party Administrators
Our structured placement and invoicing processes integrate smoothly with outsourced claims operations and TPA reporting requirements.
Housing & Property Risk Teams
We support planned and unplanned relocations for property portfolios, remediation programmes and risk management operations.
Incident Types We Support
From single-property displacements to large-scale catastrophe events, we source and manage temporary accommodation across all major incident categories.
Fire Damage
Immediate placement for fire-displaced residents, from single-property incidents to multi-household evacuations.
Flood Damage
Rapid accommodation sourcing during flood events, supporting both emergency response and extended displacement periods.
Escape of Water
Temporary housing for residents displaced by burst pipes, leaks and internal water damage requiring property remediation.
Structural Damage
Relocation support when structural failures, collapses or safety concerns make properties uninhabitable.
Subsidence Displacement
Managed accommodation for residents displaced during subsidence investigation and underpinning works.
Cladding & Building Safety
Planned decant programmes for cladding remediation, fire safety upgrades and building safety compliance works.
Major Incident Evacuations
Scalable response for large-scale evacuations, gas leaks, industrial incidents and civil emergency displacements.
Planned Maintenance Decants
Pre-arranged temporary relocation for scheduled building works, refurbishments and maintenance programmes.
Vulnerable Resident Relocations
Specialist placement support considering accessibility, medical needs, safeguarding and duty-of-care requirements.
When Insurance Teams Use This Service
Supporting urgent accommodation requirements across the UK.
Managing an incident?
Supporting single households through to large-scale residential incidents across the UK.
Report an IncidentBuilt for Real-World Insurance Response Pressures
Our service is structured around the operational realities of insurance claims, catastrophe response and resident relocation.
Rapid Accommodation Sourcing
Hotels, serviced apartments and longer-stay options sourced quickly across our nationwide network.
Managed Placements
End-to-end coordination from initial instruction through to resident check-in and ongoing support.
Vulnerable Resident Support
Considered placements for individuals, families and residents with accessibility or safeguarding needs.
Scalable Response
Operational capacity for single-household placements through to multi-region, multi-household incidents.
Single Point of Contact
One managed relationship for all accommodation requirements, reducing coordination overhead.
Reporting & Invoicing
Structured status reporting, placement tracking and consolidated invoicing for claims and finance teams.
Why Jigsaw Conferences
We are not a consumer booking platform. We are a managed B2B accommodation partner with experience across emergency and planned relocation programmes.
Speed of Mobilisation
Rapid sourcing and placement across our nationwide accommodation network.
B2B & Public Sector Experience
Established relationships with insurers, councils, housing associations and corporate clients.
Multi-Sector Expertise
Temporary accommodation delivery across emergency, planned and complex relocation programmes.
Human-Led Service
Real people managing your placements, backed by structured operational systems.
Nationwide Sourcing
Hotels, serviced apartments and longer-stay options sourced across all UK regions.
Compliance-Conscious
GDPR-compliant data handling, safeguarding awareness and auditable communication workflows.
Where We Sit in the Disaster Supply Chain
Jigsaw Conferences operates as the accommodation delivery partner within the insurance disaster response chain.
Incident Occurs
Fire, flood, structural damage
Insurer / Claims Lead
Claim registered and triaged
Loss Adjuster / CAT Team
Assessment and instruction
Jigsaw Accommodation
Sourcing, placement, management
Resident Placement
Safe, suitable housing secured
Operational Scenarios
Examples of the types of situations we support for insurance sector partners.
Multi-Household Fire Displacement
Emergency ResponseA residential block fire displaces 12 households. We receive instruction from the loss adjuster and source suitable hotel and serviced apartment placements within hours, coordinating check-ins and providing ongoing status reporting to the claims team.
Emergency Placement After Flood Event
Catastrophe ResponseFollowing a regional flood event, we support an insurer with rapid accommodation sourcing for 30+ policyholders across multiple towns. Placements are managed centrally with consolidated reporting and invoicing.
Planned Building Remediation Decant
Planned DecantA cladding remediation programme requires the temporary relocation of 45 residents over a six-month period. We plan the decant schedule, source appropriate accommodation and manage the full resident relocation process.
Vulnerable Resident Support
Duty of CareAn elderly resident with mobility needs is displaced by an escape of water. We source ground-floor, accessible accommodation close to their support network, coordinating with the adjuster and family throughout.
Companies We Support
We work alongside the UK's leading insurance providers, loss adjusting firms and claims management companies.
Sedgwick
Global claims management
Crawford & Co
Loss adjusting services
Davies Group
Insurance services
Aviva
Leading UK insurer
AXA
Global insurance provider
Zurich
Commercial insurance
Explore Our Insurance Accommodation Services
Detailed guides and resources for every aspect of insurance emergency accommodation.
Catastrophe Response Accommodation
Rapid deployment for major events across the UK
Learn moreLoss Adjuster Support
Accommodation management for loss adjusters
Learn moreFire & Flood Response
Emergency housing after fire or flood events
Learn moreMajor Incident Relocation
Multi-household displacement support
Learn moreBuildings Claims Rehousing
Temporary housing during structural repairs
Learn morePolicyholder Accommodation
Suitable accommodation for displaced policyholders
Learn morePlanned & Unplanned Decants
Managed relocation for remediation projects
Learn moreInsurance Supply Chain Partner
Reliable accommodation supplier for insurers
Learn moreManaging an Insurance Incident?
Submit a request for emergency accommodation support. Our team responds within one working hour.
Insurance Response Guides & Resources
Practical guides for insurers, loss adjusters and claims teams managing temporary accommodation during insurance incidents.
Fire Damage Accommodation Guide
Guide for insurers and loss adjusters on arranging temporary accommodation after fire damage.
Read guideFlood Damage Accommodation
What insurers need to know about accommodation timelines and sourcing after floods.
Read guideLoss Adjuster Accommodation Process
How loss adjusters arrange and manage temporary accommodation during claims.
Read guideMajor Incident Housing Strategies
Temporary housing strategies for insurers dealing with multi-household displacement.
Read guideInsurance Disaster Supply Chain
How insurers, adjusters, contractors and accommodation providers work together.
Read guideInsurance Claim Timelines
Step-by-step timelines for common insurance claims, including when temporary accommodation is needed.
House Fire Claim Timeline
From emergency response through to property restoration after fire damage.
View timelineFlood Insurance Claim Timeline
Drying, repair timelines and when temporary accommodation is needed.
View timelineEscape of Water Claim Process
The claim process for water damage including drying and repairs.
View timelineSubsidence Claim Timeline
Investigation, monitoring, underpinning and relocation during subsidence.
View timelineBuilding Evacuation Process
Safety assessments, accommodation and return after building evacuations.
View timelineMajor Incident Relocation Process
Multi-household accommodation and case management for large incidents.
View timelineAccommodation Support by Location
We source and manage temporary accommodation across 30 cities throughout the United Kingdom.
Frequently Asked Questions
Common questions from insurance providers, loss adjusters and catastrophe response teams about our emergency accommodation service.
Sector Accommodation Solutions
Housing Association Accommodation
Decant and relocation support for housing associations
Council Accommodation
Emergency accommodation for councils and local authorities
Loss Adjuster Support
Accommodation support for loss adjusters managing claims
Property Management
Emergency accommodation for property managers
Build-to-Rent
Resident relocation for BTR operators
Contractor Decant
Decant accommodation for contractor programmes
Corporate Crisis
Employee accommodation during workplace incidents
Report an Incident
Submit an accommodation request for immediate support
Related Services
Send an Insurance Enquiry
Tell us about the incident, claim volume or accommodation requirement and our team will respond within one working hour.
Or contact us directly:
Who Uses Insurance Emergency Accommodation Solutions?
Insurance emergency accommodation solutions are used by insurers, loss adjusters and TPAs to fulfil policyholder obligations when properties are damaged by fire, flood, escape of water and other insured events.
- Insurance companies managing property claims and policyholder relocation
- Housing associations and registered providers supporting displaced tenants
- Councils and local authorities managing emergency housing and overflow
- Loss adjusters coordinating accommodation during claims
- Property management companies handling building evacuations
- Financial institutions requiring executive travel and event venues
- Technology companies organising team offsites and distributed team housing
- Energy and infrastructure firms managing workforce accommodation
Organisations may require accommodation support in situations including:
- Fire, flood and escape of water incidents
- Building evacuations and safety assessments
- Planned maintenance and refurbishment works
- Corporate travel, team offsites and relocation
- Large-scale project deployment and workforce housing
- Executive events, conferences and investor meetings
InternationalVenues.com by Jigsaw Conferences Ltd supports organisations sourcing accommodation and venues across the UK and internationally, covering 200+ cities globally.