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Emergency Accommodation · Housing Associations

Emergency Accommodation for Housing Associations — Decant, Disrepair and Awaab’s Law Response

Emergency accommodation for housing associations and ALMOs: same-day resident placement for disrepair, damp and mould, fire and flood, with tenant-first communication and framework procurement.

Enterprise Decant & Emergency Scale

874 Bookings Processed Across 28k+ Secured Room Nights

17 Jun – 17 Sep 2026 · Jigsaw Conferences Ltd

Q3 2026 Verified

Who this is for

  • Repairs and asset teams responding to hazards
  • Neighbourhood and tenancy officers
  • Heads of housing managing Awaab’s Law timescales

What you get

  • Resident placement within hours, including accessibility needs
  • Family-sized serviced apartments for longer decants
  • Single invoice per household with move-on reporting

Typical briefs

Category 1 damp and mould

Household moved within 24 hours pending remediation.

Fire in communal area

Twelve households placed overnight.

Lift failure

Mobility-impaired resident placed in an accessible apartment.

Common questions

Can you meet Awaab’s Law timescales?
Yes — same-day placements are standard.
Do you communicate with residents directly?
Only as instructed; tenant-first scripts are agreed with you.
Which frameworks apply?
PfH and ProcurePublic temporary accommodation frameworks.

In short

Housing associations instruct Jigsaw through dedicated online forms (A2 Dominion, MTVH and Notting Hill Genesis already live) and receive first contact within one hour; residents are placed in hotels or serviced apartments the same day with one invoice per placement and no fee to the association.

Quick answers

How do housing associations instruct Jigsaw?
Through a client-specific online form or the 24/7 line; forms acknowledge receipt instantly and first contact follows within one hour.
Can you handle planned decants as well as emergencies?
Yes — see our decant planning service.
What does the association pay?
No sourcing fee; providers pay Jigsaw.

Last reviewed October 2026 by the Jigsaw Conferences team.