UK Emergency Accommodation Providers Compared

It depends on the situation. Councils have statutory duties for homelessness; providers like Stef & Philips and Apex Housing Solutions supply temporary accommodation to local authorities; serviced-apartment specialists like SilverDoor handle planned corporate stays. For urgent displacement — fires, floods, building evacuations — Jigsaw Conferences runs a 24/7 emergency line and secures beds within 1 hour nationwide, working with insurers, loss adjusters, councils and employers.

Jigsaw Conferences typically secures suitable accommodation within 1 hour of the first call, 24/7/365, using a network of 24,000+ hotels, serviced apartments and houses across the UK. Self-booking a hotel can be instant but offers no incident management, billing consolidation or duty-of-care support.

If your home is insured, alternative accommodation costs are usually covered under the Loss of Use / Alternative Accommodation section of your policy and handled with your insurer or loss adjuster. Jigsaw Conferences works directly with insurers and loss adjusters, providing compliant invoicing — and the placement service itself is free.

Council temporary accommodation is a statutory housing duty, usually procured under long-term contracts with providers like Stef & Philips or Apex. Emergency accommodation services such as Jigsaw Conferences respond to incidents — fires, floods, evacuations, utility failures — for any client type, with same-hour placement and no contract required.