Authority Page · Housing Association Decants
Decant accommodation for housing associations.
Cladding remediation, Awaab's Law rectification, refurbishment and regeneration — the accommodation layer for registered providers, run as a programme.
When a housing association needs residents out so works can be delivered, the accommodation is the highest-risk moving part. Jigsaw sources and manages decant accommodation for registered providers: suitability-matched placements, wave sequencing against the works schedule, welfare and extension management, and one consolidated audit-ready invoice per case.
- Registered providers
- ALMOs
- Asset management teams
- Compliance & building safety teams
The decant programmes housing associations run
Most registered-provider decants are works-driven and plannable: the works define the schedule, and the accommodation must fit around it. The failure mode is treating a 40-household remediation decant as 40 separate hotel bookings.
Cladding and building safety
Block-level remediation waves, often 6–18 months per phase, with staged returns tied to sign-off.
Awaab's Law and hazard rectification
Damp-and-mould and hazard works where the statutory clock is running and the household cannot remain in situ.
Refurbishment and regeneration
Kitchen-and-bathroom programmes, whole-block refurbishment, estate regeneration with decant-in / decant-out cycles.
Unplanned works decants
Structural failures and safety notices that turn a planned asset programme into an emergency relocation.
Incident response is a different service
If residents have been displaced by an incident tonight — fire, flood, escape of water — you need the emergency accommodation service for housing associations, which runs 24/7 on an incident model. This page covers deliberate, works-driven decant programmes. Many clients use both; the case file structure is the same, so a decant that starts as an emergency converts cleanly into a programme.
What registered providers get
Works-schedule sequencing
Placements booked in waves matched to the contractor programme, not to hotel availability.
Suitability before price
Households matched on accessibility, schools, work and support needs — evidenced for complaints and Ombudsman scrutiny.
Extension protocol
Overruns surfaced the week they happen, with re-approval evidence, instead of accumulating silently.
Audit-ready records
One case file per household: placement decisions, costs, welfare contacts, return sign-off.
Delivery evidence
Jigsaw has implemented decant and continuity programmes for housing associations and public-sector clients, including emergency group decants and large-family relocations. Housing associations we publicly work with include Peabody, L&Q, Moat Housing, Watford Community Housing and MTVH. Published example:
Historical delivered outcomes from specific cases — not universal service guarantees or published SLA commitments.
Related pages
Public sector decant accommodation
The full public-sector decant service.
Decant contingency planning
Write and test the plan before the programme needs it.
HA emergency accommodation
Incident-driven displacement, 24/7.
Housing Decants hub
The UK decant playbook.
Awaab's Law for housing associations
Statutory timescales and the accommodation duty.
Procurement routes
Frameworks, direct award and evaluation.
Frequently asked questions
How is this different from emergency accommodation for housing associations?
Emergency accommodation responds to an incident — a fire, flood or escape of water displacing residents tonight. A decant programme relocates residents deliberately so planned works can be delivered. The commercial model, lead times and reporting are different, which is why we treat them as separate services.
Can decants support Awaab's Law rectification?
Yes. Where a hazard cannot be made safe around the household within the statutory timescales, alternative accommodation becomes part of the compliance route. We place the household, keep the evidence trail on one case file, and coordinate the return to the completed works.
How do you handle households with accessibility or safeguarding needs?
Through the suitability framework: accessibility requirements, family composition, schooling, support networks and safeguarding thresholds are captured before placement, and hard cases are handled by named account managers rather than a booking queue.
What reporting do housing associations receive?
Live-decant dashboards, weekly cost reporting per household, extension flags before they become overruns, and an audit-ready dataset per case for board reports and regulator evidence.
Talk to the team that runs the accommodation side, so your team can run the programme.
Last reviewed: August 2026 · Jigsaw Conferences Ltd