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Policyholder Support

Temporary Accommodation for Insurance Policyholders

When policyholders are displaced from their homes, they need safe, suitable accommodation arranged quickly and with sensitivity. We source practical housing options that support residents through a difficult period.

Individuals and familiesVulnerable resident supportLocation-matchedFlexible duration

Supporting Displaced Residents

We source accommodation matched to the specific needs of each resident.

Individuals

Practical hotel or apartment accommodation for single policyholders.

Couples

Comfortable options suitable for couples displaced from their home.

Families

Family-friendly accommodation with space, kitchen facilities and school proximity.

Vulnerable Residents

Accessible, ground-floor and supported options for those with additional needs.

Flexible Accommodation Options

Hotels

Immediate placement for emergency situations requiring same-day accommodation.

Serviced Apartments

Self-contained living for families and longer stays with kitchen and living space.

Extended Stay

Apartment-hotel options for medium-term displacement during repair works.

Corporate Housing

Professional accommodation for longer-term placements.

How We Fit Into the Insurance Supply Chain

We work alongside insurers, adjusters and response teams as a specialist accommodation partner.

1

Incident Occurs

Fire, flood, structural damage

2

Insurer Notified

Claim registered and assigned

3

Adjuster Appointed

Loss adjuster assesses damage

4

Jigsaw Instructed

Accommodation sourced rapidly

5

Resident Placed

Safe, suitable housing secured

Need Accommodation for a Displaced Policyholder?

Frequently Asked Questions

Common questions about this service.

Need Immediate Accommodation Support?

Submit a request and our team will respond within one working hour.

Report an Incident

Need an Accommodation Partner?

Tell us about the incident, claim volume or accommodation requirement and our team will respond quickly.

Rapid response for emergency placements
Managed service for planned decant programmes
Support for vulnerable residents and families
Consolidated reporting and invoicing
Nationwide accommodation network

Prefer to call?

Speak to Our Team

Send an Enquiry

We aim to respond within one working hour.