Request Emergency Accommodation Support
Need temporary accommodation for displaced residents? Submit your requirement and our specialist team will respond. Supporting insurers, housing associations and councils across the UK.
Who Uses This Service
We support accommodation requests from insurance professionals, housing associations and local authorities.
Insurance Teams
Insurers, loss adjusters, claims teams and TPAs
Housing Associations
Asset management, resident services and building safety teams
Councils & Local Authorities
Housing options, emergency planning and homelessness teams
When to Use This Service
Emergency and planned accommodation for a wide range of scenarios.
Fire Damage
Residential or commercial fire displacing occupants
Flood / Escape of Water
Water damage making properties uninhabitable
Building Evacuation
Structural or safety concerns requiring evacuation
Major Incident
Multi-household displacement from large-scale events
Building Safety Works
Cladding remediation, structural repairs or safety works
Planned Decant / Major Works
Scheduled refurbishment, regeneration or improvement works
How the Process Works
You Report
Submit your accommodation requirement via this form or call us
We Assess
Our team reviews the incident details and accommodation needs
We Source
Suitable properties identified from our nationwide network
We Place
Residents placed into quality-checked accommodation
We Manage
Ongoing support, reporting and invoicing until checkout
Report an Incident
Complete the form with as much detail as possible. Our team will respond within one working hour during business hours.
Prefer to speak to our team directly?
Speak to Our Emergency Accommodation TeamAccommodation Request Form
We aim to respond within one working hour.
Related Accommodation Pages
Insurance Accommodation
Emergency accommodation for insurers and claims teams
Housing Association Accommodation
Decant and relocation for housing associations
Council Accommodation
Emergency accommodation for councils
Major Incident Relocation
Multi-household displacement support
Building Evacuation
Accommodation after building evacuations
Emergency Accommodation
Our main emergency accommodation service
Accommodation Planning Guide
Free UK emergency accommodation planning guide
Insurance Incident Hub
Guides and resources for insurers