Product Update
Smart Event Journeys™ – the next layer of venue intelligence
We've spent years finding the right venues. Now we're redesigning what happens around them – from the first search to the last attendee review.
Smart Event Journeys™ adds an AI-powered experience layer across JigsawConferences.co.uk and InternationalVenues.com, turning every booking into a complete, end-to-end journey for organisers, venues and attendees.
Powered by InternationalVenues.com by Jigsaw Conferences Ltd – trusted by corporate, public-sector and global brands.
Know Before You Go
Arrival, access, timings – all in one shareable view.
Trending Around Your Event
Coffee, dinner & social ideas within walking distance.
Smart Travel & EV Access
Hubs, routes and chargers surfaced automatically.
What is Smart Event Journeys™?
Smart Event Journeys™ is a new technology layer built into JigsawConferences.co.uk and our InternationalVenues.com platform.
Most venue sites stop at "room, date, delegate numbers". We connect the dots: how guests arrive, what they need to know, what's around the venue and how the whole experience feels on the day.
Instead of sending a static PDF and hoping for the best, your team gets live, structured intelligence on each venue – ready to share with stakeholders and attendees in a single, elegant view.
Know Before You Go
AI-curated arrival and venue tips in one place – entrances, reception details, dress code, timings, parking, accessibility and "what to expect". Share a single Smart Event Journeys link and everyone sees the same clear guidance.
Trending Around Your Event
See what's worth exploring within easy reach of your venue – coffee before, dinner after, team socials, quiet workspaces and local highlights. Give your guests more than just a meeting room; give them a day that actually feels curated.
Smart Travel & EV Access
Surface the most practical ways to get to the venue from key transport hubs, plus EV-friendly options and parking information. Help delegates plan routes confidently and make more sustainable choices without an extra spreadsheet.
Private-but-Verified Feedback
Capture structured attendee feedback under nicknames or role-based labels – verified quietly in the background. Organisers and venues see real, actionable insight; the public see clean, honest signals, not vanity quotes.
For event organisers: less admin, more control
If your inbox is full of PDFs, floorplans and half-filled feedback forms, you're not alone. Smart Event Journeys is designed for the people actually holding the event together – the in-house organiser, PA, EA, marketing lead or event manager who has to make it all work.
One link for everything that matters
Share a single Smart Event Journeys view and your delegates see arrival details, timings, travel options and local recommendations without you rewriting the same email ten times.
Decision-ready venue shortlists
When you brief Jigsaw for venues, we don't just send you room specs and day delegate rates. We layer in travel, access, sustainability and nearby options so you can defend your choice to stakeholders in one slide.
Structured feedback without chasing
Post-event, attendees can leave quick, guided feedback via Smart Event Journeys. You receive a clear summary, not a messy survey export.
A consistent experience across your calendar
Whether it's a leadership offsite, training programme or multi-city roadshow, Smart Event Journeys gives every event the same polished, joined-up feel.
Ready to make your next brief smarter from day one?
Start a free venue search todayFor venues: become the easiest "yes" on the shortlist
Most directories treat venues as interchangeable pins on a map. Smart Event Journeys gives high-quality venues the context they deserve – so buyers can see, in seconds, why you are the obvious choice.
Show the strengths that don't fit on a rate card
Surface your transport links, neighbourhood, EV access, nearby experiences and practical details that make life easier for organisers and delegates.
Cut down repetitive questions
With "Know Before You Go" embedded on your profile, organisers and attendees can self-serve answers on arrival, access, timings and facilities.
Access verified insight, not anonymous reviews
Feedback is tied to real events booked through Jigsaw. That means cleaner data for your team, fewer fake reviews, and clearer signals about what to improve.
Stand out against platforms that haven't moved on
While other sites still list rooms in a grid, Smart Event Journeys turns your profile into a living, data-driven experience. That's what serious buyers expect next.
Own a venue that should already be part of this future?
Talk to us about featuring your venueFor attendees: no more "where do I go?" messages
Delegates shouldn't have to hunt through old invites, PDFs and WhatsApp threads just to find the right entrance. Smart Event Journeys gives them what they actually need, in a format that works on the way to the event.
Clear arrival information on one mobile-friendly page
Entrances, timings, reception details and key contacts set out simply, without the noise.
Confidence around access and facilities
Step-free routes, lifts, drop-off points and on-site facilities flagged upfront so guests can plan around their needs.
Ideas before and after the event
Recommended spots for coffee, lunch, dinner or a quick walk nearby – helping attendees make the most of the day.
A safe way to be honest
Private, verified feedback under nicknames or role labels means delegates can speak freely while their data stays protected.
How Smart Event Journeys™ works behind the scenes
Smart Event Journeys sits across JigsawConferences.co.uk and InternationalVenues.com as a shared intelligence layer.
We combine structured venue data, curated local knowledge and AI models to surface what matters most before, during and after the event. Our team then reviews and refines critical details – especially around arrival, access and safety – so you're not relying on raw machine output.
For organisers and venues, it feels simple: you brief us as usual, we shortlist venues as usual – but every option now comes wrapped in a Smart Event Journey. For attendees, it feels like somebody has finally thought the whole day through.
Technology Stack:
- Structured venue data from our CMS and trusted partners
- AI models to summarise and surface key details
- Expert team review for critical information
- Human-checked accessibility, safety & arrival data
No venue can "buy" better treatment in Smart Event Journeys – results are driven by data, quality and relevance.
Built for corporate standards, not consumer experiments
We know our clients answer to risk, IT and data-protection teams, not just marketing.
GDPR-aligned by design
Personal data is collected and processed under clear lawful bases, with transparent opt-ins for marketing communication.
No public attendee PII
Public-facing views show nicknames or role-style labels only. Behind the scenes, we maintain the audit trail you need for quality and safeguarding.
Data stays where it belongs
We do not sell attendee information to third parties. Smart Event Journeys is built to enhance the service we deliver, not to build an advertising product.
Operational accountability
Internal logs record how insights are generated and updated, so we can explain – and improve – the system over time.
Enterprise-ready compliance
If your organisation has specific security or procurement requirements, our team is happy to map Smart Event Journeys against them and work with your IT, legal and risk teams.
Start a free Smart Event Journey for your next event
Tell us what you're planning and we'll come back with venue options – already enriched with Smart Event Journeys insights – at no cost to you.
Whether you're organising a board meeting, training roll-out, international roadshow or emergency decant, our team will build a shortlist that thinks about more than just room hire.