Insurance Incident Response Toolkit
Operational tools and resources for insurance claims teams, loss adjusters and response coordinators managing displaced residents.
Toolkit Resources
Temporary Accommodation Incident Checklist
Step-by-step checklist for managing accommodation after a displacement incident.
Resident Relocation Planning Template
Planning framework for coordinated resident relocation during incidents.
Fire and Flood Accommodation Guide
Guidance on arranging accommodation after fire and flood incidents.
Loss Adjuster Coordination Guide
How accommodation partners work alongside loss adjusters.
Catastrophe Incident Relocation Guide
Managing accommodation during large-scale displacement events.
Insurance Supply Chain Overview
Understanding the accommodation role in the disaster supply chain.
How We Fit Into the Insurance Supply Chain
We work alongside insurers, adjusters and response teams as a specialist accommodation partner.
Incident Occurs
Fire, flood, structural damage
Insurer Notified
Claim registered and assigned
Adjuster Appointed
Loss adjuster assesses damage
Jigsaw Instructed
Accommodation sourced rapidly
Resident Placed
Safe, suitable housing secured
Need Immediate Accommodation Support?
Need Immediate Accommodation Support?
Submit a request and our team will respond within one working hour.
Need an Accommodation Partner?
Tell us about the incident, claim volume or accommodation requirement and our team will respond quickly.
Prefer to call?
Speak to Our TeamSend an Enquiry
We aim to respond within one working hour.