Authority Hub · Public Sector Accommodation
Accommodation, sourced for the public sector.
Statutory-aware. Framework-friendly. Audit-ready.
Public-sector accommodation is different. Statutory duties, framework rules, audit expectations and safeguarding thresholds all shape the placement decision. Jigsaw is built for that context — every placement is logged, every decision is defensible, every commercial term is transparent.
The public-sector accommodation landscape
Housing associations, local authorities and NHS organisations all commission accommodation, but each does so under a slightly different regime.
Local authorities discharge homelessness duties under the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017. Housing associations rehouse residents under their tenancy agreements and their allocations policy. NHS organisations commission accommodation for redeployed staff, discharged patients requiring step-down care, and pandemic / incident response.
Jigsaw operates across all three. Our model — free to client, commission paid by the venue — is public-sector-friendly by design. Our placement records support statutory returns, board reports and internal audit without additional data work.
What matters here
Statutory-duty aware
Placement records support statutory homelessness returns, allocations policy audits and board reports.
Framework-friendly
We work under public-sector frameworks; commercial terms adapt to the framework you operate under.
Safeguarding built in
Restricted-address handling, safeguarding-lead escalation, adult and child safeguarding categorisation.
Equalities compliant
Suitability framework aligned to Equality Act 2010 protected characteristics — accessibility, family status, religion or belief, disability.
Audit trail
Every enquiry-to-confirmation is logged. Records exportable in machine-readable form for internal audit or FOI response.
Named account owner
Every public-sector client has a named account owner. Escalation is one email, not a queue.
How public-sector engagements typically run
- 1
Scope call
Statutory context, framework position, allocations policy nuances, safeguarding thresholds, reporting cadence.
- 2
Onboarding
DPA exchange, named account owner, enquiry channel, reporting dashboard.
- 3
Enquiry flow
Each enquiry triggers the suitability framework. Shortlists are presented with suitability scores visible.
- 4
Placement management
Move-in coordination, welfare check-in, extensions or re-placements as circumstances change.
- 5
Reporting
Monthly reports cover placements, occupancy, cost, suitability decisions, resident feedback (via Surveys) and audit-ready datasets.
Sectors we serve
Frequently asked questions
Do you work with NHS organisations?
Are your placement records suitable for statutory returns?
How do you handle safeguarding cases?
Brief us once. We handle every detail.
Trusted by housing associations, insurers, local authorities, NHS organisations, pharmaceutical companies, corporate organisations and event professionals across the UK.